Code of Practice

A driving instructor who gives lessons in a motor car in return for payment must be on the “Register of Approved Driving Instructors” (ADIs). To gain entry to the register prospective instructors need to pass a series of examinations administered by the Driving Standards Agency (DSA) People training to qualify as ADIs who have part completed the examinations can obtain from the Agency a licence to acquire practical experience which is strictly limited to six months. Once Fully qualified and on the register ADIs are regularly tested by DSA to check their continued ability to give instruction to an acceptable standard.

Personal Conduct

The Instructor will at all times behave in a professional manner towards clients. Clients will be treated with respect and consideration. The Instructor will try to avoid physical contact with a client except in an emergency or in the normal course of greeting. Whilst reserving the right to decide against giving tuition, the instructor will not act in anyway which contravenes legislation on discrimination.

Business Dealings

The instructor will safeguard and account for any monies paid in advance by the client in respect of driving lessons, test fees or for any other purpose and will make the details available to the client on request. The instructor on or before the first lesson should provide clients with a written copy of his/her terms of business to include:

• Legal identity of the school/instructor with full address and telephone number at which the instructor or his/her representative can be contacted.
• The price and duration of lessons.
• The price and conditions for use of a driving school car for the practical driving test.
• The terms under which cancellation by either party may take place.